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FAQ

Frequently Asked Questions

POA Leadership and Meetings

Who serves on the POA Board of Directors?

Visit the Meet the POA Board of Directors page on our website to learn about the current board members.

How often does the Board of Directors meet?

The board generally meets on the second Thursday of each month. Contact the POA to confirm the schedule for a particular month.

How can I address the board at a meeting?

Homeowners may email the POA to request time on an upcoming board meeting agenda. Please include the topic you would like to discuss so the board can prepare and allow appropriate time.

How often does the POA hold a meeting for all homeowners?

The bylaws require an annual membership meeting. This is separate from the board’s regular monthly meetings. Homeowners receive notice of the annual meeting and are encouraged to participate.

You do not need to wait for a meeting to ask a question or share a concern. Contact the POA by email or through the website at any time.

Can homeowners review the POA’s financial reports?

Yes. The POA emails quarterly financial reports to homeowners. Homeowners may also contact the POA to request financial reports between quarterly updates.

Annual Assessments and Payments

Do I have to pay the annual POA assessment if I do not use the amenities?

Yes. All property owners must pay the annual POA assessment, often called “dues,” regardless of whether they use the clubhouse, pool, or other amenities. Assessments support the association’s expenses and the maintenance and operation of shared property and amenities.

Can I pay my assessment online or with a credit card?

Yes. You can pay by credit card or ACH bank transfer through your account on the POA website.

Can I pay with cash or a check?

The POA does not accept cash for assessments or any other POA payments.

You may pay online by credit card or ACH bank transfer, or submit a check or cashier’s check using either of these options:

  • Mail: Sienna Estates POA, P.O. Box 564, Centerton, AR 72719.

  • Drop off: Place your check in the payment box at the clubhouse.

Please include your property address with your payment so it can be credited to the correct account.

Clubhouse and Party Room Rentals

Can I rent the clubhouse for a party or private event?

Homeowners and residents in good standing with the POA may reserve the clubhouse party room for private events. Good standing means there are no outstanding POA assessments or unresolved covenant violations associated with the property.

Visit the Amenity Scheduling section of the website for reservation information, availability, and rental requirements.

Does my rental include exclusive use of the entire clubhouse or pool?

Your reservation provides exclusive use of the party room only during your rental period. Other shared areas, including the gym and pool, remain available to residents during their regular operating hours.

Am I responsible for cleaning after my event?

Yes. Renters must complete the cleanup requirements listed in the Party Room Rental Agreement. Please review the agreement before your event. Additional charges apply if required cleanup is not completed.

Covenants and Community Standards

What are the covenants, and who must follow them?

The covenants are recorded restrictions that establish standards for the use, appearance, and maintenance of property in Sienna Estates. They help preserve the neighborhood’s character and provide consistent expectations for owners and residents.

Both homeowners and tenants must comply with the applicable covenants and community rules. Property owners remain responsible for paying POA assessments and ensuring that their property complies with the governing documents.

You can review the covenants in the Documents section of the website.

How do I report a possible covenant violation?

Go to the Requests section of the website and select Report a Covenant Violation. Include the property address, a description of the concern, and photos if available.

If you are concerned about confidentiality, contact the POA before submitting your report to discuss how your information will be handled.

Architectural Review and Exterior Improvements

What is the Architectural Review Committee?

The Architectural Review Committee, referred to as SCFARC in the governing documents, reviews proposed exterior changes and property improvements for compliance with the community’s architectural requirements.

To submit a proposal, go to the Requests section of the website and select Architectural Request (SCFARC).

Why does the community have an Architectural Review Committee?

Architectural review helps protect the neighborhood’s appearance and character while allowing homeowners to personalize their properties in ways that are compatible with the community’s standards.

What kinds of improvements require approval?

Exterior changes and improvements that require architectural approval include:

  • Changes to exterior paint colors.

  • Fence installations, replacements, or modifications.

  • Driveway extensions.

  • Installation or modification of sheds, decks, pergolas, or gazebos.

  • Other exterior improvements covered by the governing documents.

This is not an exhaustive list. If you are unsure whether your project requires approval, contact the POA before beginning work or purchasing materials. Submit any required architectural request and obtain approval before starting the project.

Mailboxes

Where can I purchase a replacement mailbox?

Replacement mailboxes must match the community’s required cast-aluminum mailbox style. Hearth and Home in Lowell, Arkansas, is a suggested contact for ordering a replacement.

Before purchasing, confirm the required style with the POA and check current availability with the supplier.